If we believe the research and online shopping continues to take market share from the high street and shopping centres so that by 2020 more sales are made online than brick-and-mortar shops what effect will it have?
I'm sure we all will welcome lower prices and better convenience but what about all those who are employed in retail and what will happen to the shop units? Traditional retail is one of the few services that can't be farmed out to India or China but if sales assistant roles become fulfillment roles then it becomes possible or at best jobs will move to distribution centres - so get used to pay cuts!
And what will become of our town centres if more and more retailers close their shops? Surely we can't take any more cheap stores or charity shops but the alternative could be empty units. So get used to the desolate look of your high street or shopping centre that the recession has brought about!
It's clear to me that shopping centre owners and those in control of our town centres are in for a tough time and what is worrying is that none of them seem to be putting plans in place for a significantly different retail landscape.
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